Who may schedule with MedSuao?
MedSuao serves adults age 18 and older who are physically located in Florida during telehealth appointments, subject to clinical appropriateness and availability.
MedSuao Back to homeFrequently asked questions
Straight answers before you schedule.
These answers explain MedSuao’s current adult telehealth model, scheduling options, privacy boundaries, and general appointment expectations.
Does an appointment guarantee medication?
No. Every prescription decision requires professional evaluation and clinical judgment. A diagnosis, prescription, controlled medication, letter, or specific treatment is never guaranteed.
Can I send records through the website?
No. Do not submit medical records, identification, insurance cards, forms, or payment information through a public website, ordinary email, or text. Use the authorized secure portal.
What if I need urgent help?
The website and ordinary practice messages are not monitored for emergencies. Call 911, go to the nearest emergency department, or call or text 988 for crisis support.
Are insurance and self-pay available?
Insurance-based appointments are scheduled through Headway. Direct self-pay may also be available; call MedSuao for current information.
Explore MedSuao
More useful information, when you need it.
When you’re ready
Schedule through Headway Meet with Rocío from the privacy of home.
Secure telehealth appointments are available to adults located in Florida.