Back to homeNew patient guide

How care works, from your first call forward.

A clear overview of scheduling, secure intake, your first psychiatric evaluation, and ongoing follow-up through Florida telehealth.

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1. Choose your scheduling path

Patients using insurance schedule through Rocío’s Headway profile. Adults interested in direct self-pay may call MedSuao while secure direct scheduling is being connected.

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2. Complete secure intake

Forms, identification, insurance information, consent documents, medical history, and payment details must be completed only through an authorized secure portal—not ordinary email, text, or a public website form.

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3. Meet with Rocío

The initial evaluation may include your current concerns, psychiatric and medical history, medications, daily functioning, treatment goals, and safety considerations. An appointment does not guarantee a diagnosis, prescription, controlled medication, letter, or specific treatment.

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4. Continue with an individualized plan

When clinically appropriate, Rocío will discuss recommendations, follow-up timing, medication monitoring, therapy or testing referrals, and coordination with other healthcare professionals.

Explore MedSuao

More useful information, when you need it.

When you’re ready

Meet with Rocío from the privacy of home.

Secure telehealth appointments are available to adults located in Florida.

Schedule through Headway